FAQ

Where are you Located?

Our Address is Unit 6/45 Winton Road, Joondalup WA 6027.

What is your Hire period?

The hire period is from Friday to Monday goods to be collected and dropped off between 9-1pm on those days unless other arrangements are made directly with Little Sweet Play Centre.

Do you clean your equipment and how often and with what products?

Yes, All Equipment is hygienically cleaned before and after each use and we only use all natural cleaning products on all of our equipment to keep those little germs away.  We do ask that all food and drink is kept away from the equipment but understand that accidents can happen.  Please ensure that all equipment is returned to Little Sweet Party Hire in a clean state as per the Terms and Conditions as fees may apply.

Do you have insurance?

Yes we do have a $20 Million Dollar Liability Insurance Cover

How much space should I have available?

Depending on what equipment you have hired, I would recommend that the size of an average garage or carport size would be sufficient

How many children can play on the equipment?

Generally about 15 children can play on the soft play equipment.  The ball pits vary in size and therefore vary in how many children can play in them. Keeping in mind not all children attending will be on the equipment at one time and it is always recommended that you have adult supervision at all times.

What is the maximum age to be able to play on the equipment?

The equipment is designed for children who are crawling to approximately 5 years of age.

What happens if it rains?

If it looks rains on the day of your event we will contact you to discuss any options available.  The equipment we have is water resistant but it is not recommend to be used in wet weather conditions as it may become slippery and hazardous.

Is there a Bond to be paid and when?

Yes The Hirer is required to pay a $50 bond upon pick-up or delivery of the goods which will be returned if all hire agreement terms are met.

How do we make payment?

50% of the Hire Charge is required upon booking and the other 50% two weeks prior to the date of the event via cheque, cash or direct deposit.

Is there a minimum order required?

No not all. You are welcome to 1 item or as many as you like.

Is there a Cancellation Fee?

Cancellation terms apply once a booking has been accepted, either verbally or in writing.  If the party is cancelled within 7 days of hire, then all the monies will be forfeited.  Cancellations in excess of 7 days prior to the event will be issued a full refund or a credit for the amount of the booking fee and may be used to re-book within a period of 6 months after the initial booking date.